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Retort to Jessa’s phone/laptop repair industry pep talk; has Louis lost his passion for technology?

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? Rossmann Repair Group Inc is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to


I have always loved technology. However, I am also realistic about the viability of the business models I depend on for a revenue stream, and will not avoid the basic numbers sitting in front of me when debating the long term viability and growth potential of a specific business model.


Chungalin says:

What impresses me the most is that the environmental part is completely out of the equation. OK, the end of repairing, but where the fuck goes all unrepaired stuff? How can that be sustainable? How can we dig metals and rare earths from the land, use them and then pile them up in a place that nobody can see. For how long we won’t see that growing pile? Cockroaches: for you they’re just sad survivors, but I think they’re part of the solution. I consider myself doing cockroach repair work, BTW. You enjoy your human-ness because once we evolved from small mammals like rats, while dinos played big games, until something made impossible their "standard of living". Don’t forget that.

fixingthingz4u says:

John Petrucci !!!!!!

darthspeaks says:

I have always said that the one word that defines mathematics is prediction.
Most of the people I have talked to about math say that it is either a worthless skill or only professionals with 4-8 years of schooling use it.
I think this is why people overestimate their earning potential and underestimate their overhead because they cannot interpret basic math trends from REAL DATA. Most of them have "hope" and "faith" in something that turns out to be their belief or worse yet, their prejudice towards a certain technology or company. Pie in the sky thinking or just fear of change have dragged down many people as well as those around them.
Case in point: There was this one guy who used to repair VCRs in my home town. Back in the late 1980s and early to mid 1990s his shop employed more than a dozen people. When it was obvious that CDs and DVDs were the future (with writable DVDs coming into the picture) he still refused to close up shop. It wasn't until 2001 that he finally did (he was forced to) and I actually got to talk to one of his now unemployed employees. This guy knows how to fix and take apart a VCR but he knows next to nothing about DVDs!
He is now driving a schoolbus.
Get off that train and get on another train before it's too late. It WILL be too late and don't let misguided "belief" drag you down as well as others.

StealthyMonk says:

Things cost more money as time goes by, but NOT because things become more expensive but because the money we use to buy things is worth less than it was the previous year. I think it's important to make the distinction as it draws attention to the scam which is fiat currency.

Chris Corey says:

Fuck yeah dude. Like many others I found your channel from the LTT video, and have since subscribed. I know it's not directly related to the topics discussed in this video, but you had mentioned liking DT, or a particular song, (which was correct btw, 'Repentance'), and I perked right up. Super informative channel featuring someone with superb taste in music, Awesome.

Anonymous says:

louis dont boast about ftp and ip tables. u end up sounding like a nub.

Anonymous says:

Louis this was very motivational. Thank you

Treestandsafety says:

This brings back memories of TV repair shops in the late 80's..dull and dusty places lit by ghostly strip lights!

Meeker Extreme says:

You got to change what car you are in while on the train to be able to stay on that train.

Meeker Extreme says:

My Micron PC a Pentium 100 cost $5,800 in 1996. Now you can go to Wal-Mart and buy a budget PC for $400. A $5,000 PC you are willing to fix it,and even upgrade it…yeah you are not fixing/upgrading a $400 PC if you get a year or two out of it you buy a new one. I still build mine, buy better parts and keep them for 5-7 years because I don't want to transfer data…LOL Changing everything over takes time and I hate doing that it takes me days to get everything over. I have to load programs, load drives, find out I'm missing a program and then load it. It sucks…

Bogdan Kulbida says:

A lot of choices but far less good ones.

Bogdan Kulbida says:

Hey Louis, how about a software development train? Come over I got a sit for you 😉

Isaias Classen says:

39:56 and drones??? i died.

Eli the Computer Guy says:

30:40 – Final thought… ahhhhhhhhhhhhhhhh!!!!!!!!!! sigh… This shows how the story you try to tell is not what other people hear… AHHHHHHHHHHHHHHHH!!!! … it's not what happened… 🙁

Eli the Computer Guy says:

30:00 – uhm… no… we did everything other than warranty work, and soldering…

Eli the Computer Guy says:

28:00 – Think there's been miscommunication. We did Power Jack replacement, and full Mac Repair. In the beginning I didn't, but then we brought the work in house. We never soldered components other than the jacks though….

Ajit Dutta says:

Dude respect for putting time to make these videos , i wont in the near future come near to fixing the things you help people do but its interesting watching and picking up nuggets of information that is applicable to walk walks of life

97oxen says:

I'm not even in the business at all, but i still like watching your videos lol. Great videos Louis!

vahurstar says:

In 2010 our business received 400 each used Dell Latitude D620 laptops. Started selling them for 60 dollars on "as is" base, with 2 weeks warranty. Guess what cheap ass people wanted? Install windows and this and that on the top of it. I said fine, thats an extra 150 for Win XP with all drivers, but thats it. Their rebuttal? I can buy a new one for 250 that comes with windows and 2 yrs warranty. Exactly, thats my point. Go fucking buy one or take it as is, or get the fuck out. Eventually, we salvaged all the 400 memory 512 Mb sticks, sold them as a batch making 100 % profit on the whole deal and sent the 400 laptops to disposal.

Luis Badolato says:

Loving the audio tech perspective, didn't know that was also part of your channel.
Thanx for the good work!

Mark Hayden says:

I do retro, and sell. There will always be demand for Atari stuff.

Brian D says:

1:05:35 and

Douglas Brown says:

Its island of misfit toys

Douglas Brown says:

back in the early 90s I started with component level service on Arcade, TV's, VCR's, and Pro sound reinforcement. (Amps, Mixing consoles, Noise Gates…) that filed died Long Long Long ago… Must be additive and grow the skill sets. in the early 90s MCSE, CCNA… weren't widely known… now i'm MCSE (past and current) CCNA/VOIP, VCP/DT… and 20 yrs experience or working with Admin, Engineering, design. add VOIP & Video Over IP. IT NEVER ENDS!!! NEVER!!! I just hope I can retire before I go brain dead… I see old age as being insane pissing myself but in my mind fixing or designing things.

gentuxable says:

I never got lower than component level, not because I don't want but because it is cheaper to replace the whole motherboard than when I work a day to fix it. It just does not pay. I earn more by designing solutions than the WHOLE cost of replacing or send the faulty part around the world.

Mikheil Ghvinianidze says:

You are the Mentor.
What business school did you go to!

Clifford Holbert says:

Speaking of motherboard water damage, what ultrasonic machine do you recommend for phones? Most of my customers think rice, yes RICE will magically repair the device.

The prices of screen are definitely high. For example the galaxy note 2/3 ill have to charge 200$ when you can buy the same phone for online. Not worth 15$ to do the repair.

Dyaxxis says:

I like this video quite well. When I graduated in 1989 from Queensborough Community College with my AAS EET, I experienced much of the repair and/or service work you had described earlier in your video, however I found myself wanting to advance my credentials in order to seek an engineering role. Despite the fact that I eventually became a BSEE, MSEE, PE, I still maintain my hands on repair skills for my self and a few very grateful friends. It was somewhat rewarding when I worked as a factory technician, but I found very little reward when I worked for several small electronic repair shops (but the experience alone was worth it). Basically, I held on with my technician career until my engineering career doors opened. I'll admit that I'm not at all getting serious compensation for "home-based" repairs, but I still enjoy repairing with much less baggage and now able to focus more on "improvements" in technology.

As a sidenote, I still keep some of my old test equipment along with some newer entries in order to make my "hobby repairs" possible. I have quite a bit of older electronic music equipment and video games owned by myself that I service and repair. I certainly cherish much of the "past world" of technology and repair, but my main career is now dealing with research and design (mostly dealing with wireless signal transmission).

I agree that it is what you can make of it as long as the current market conditions will allow the proprietor to stay in business and what degrees of freedom are available.

Jordan Wires says:

Louis, the non-oem hardware screen installed thing was mostly bs. I tested it numerous times with a non oem. May have just been upset customer.

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